Buy this service & we will send you a box w/ a shipping label to send us your Mac!( Only available in the US Only!!)

Instructions are as follows:

1. Fill out the form including what is wrong with your device, and answer all questions. 
2. Get a ticket number at the email you provided.
3. Add this service to cart and check out using the free shipping option.
4. We ship you a laptop/iPhone box to use to send your device to us.
5. Package up your laptop/iPhone in the secure box we provide you once it arrives at your home or office.
6. Include the ticket number from step 2 in the box
7. Attach the shipping label we provide inside the box to the box.
8. Call US Postal Service for pickup, drop the box off at the post office, or give the box to your local mailman: and they will ship it off to us!
9. We email you once the Macbook arrives at our facility. 

We give you a free estimate on what your device needs. 

We will tell you what would be needed to get your device up & running free of charge. Return shipping is free within the continental United States for repairs. For items where repair is declined or not possible, there will be an additional return shipping fee of $20. 

Contact us if you have any questions on whether your device is repairable.

Our live-chat & phone support is available 11-7 PM Central time on weekdays, 12-4 PM CT on Saturday. Feel free to live chat or call to discuss your issue before sending your machine in.